FAQ

Once we receive the description for the little people, we create and dispatch your order within 10 days. After shipping, delivery time depends on the courier service and usually takes 3–5 business days.

Almost anything you can imagine! Whether it’s family members, pets, sports equipment, or small personal details. The figures are created using 3D printing, which may involve certain technological limitations, but our team does everything possible to bring your vision to life in the best way we can.

You can submit the description in several ways:

- directly during checkout in the “Plaque Description” field,
- by email to info@emberkek.hu,
- or, if you need a little more time, by replying to the order confirmation email.
Whichever option you choose, please send us the description as soon as possible so we can start working on it promptly.

We usually don’t show the little people in advance, so the final result can remain a surprise. However, if you’d like to be completely sure, just let us know and we’ll be happy to send you the design for approval.

It’s not necessary — it’s perfectly sufficient if you describe the person in text, such as their hair color, hairstyle, or even their favorite color.

For more details: How can I provide a good description? “(possibly a link that leads to the description guide)”

If you do wish to send photos, you can include them together with the description or email them to info@emberkek.hu.

Sample description for a father’s birthday: Dad (Robi) has short, greying hair and works as an IT specialist. Mom (Emma) has brown, shoulder-length hair, works as a real estate agent, and loves gardening. Peti has slicked-back brown hair, is studying to become a doctor, is the calmest person in the world, and goes to the gym a lot. Virág is the youngest sibling; she always wears her brown hair in a ponytail and loves playing with our dog, Pötyi (a Border Collie). Dad often goes hiking and plays poker with his two best friends, Dani and Marci. Dani works as a pastry chef, while Marci is a big animal lover and has a German Shepherd whom he often brings over so they can play with Pötyi. (In good weather, we often spend time together in the garden; our daughter loves roller skating.)